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RifleCustomer Support

Repairs

1. If you wish to return a gun to the factory, be sure to follow these instructions.

  1. Be absolutely certain the firearm is not loaded prior to mailing.
  2. Pack the firearm carefully. Use ample cushioning material and a sturdy outer cardboard box. Do not ship in a special container that you want returned.
  3. Accessories such as scopes, scope mounts, gun cases, quick detach type swivels, sling straps, etc., should be removed prior to returning the firearm.
  4. Attach a complete letter of information to the outside of the package. The letter should describe the model number, serial number, description of the damage or problem, and under what conditions the difficulty occurs.
  5. Clearly mark your return address on the outside of the box and your accompanying letter.
  6. If the firearm is not covered by warranty, we will supply an estimate of the repair cost before proceeding with the work. Repairs will be made upon receipt of your check or money order. If repairs are not possible, the gun will be returned.
  7. Please do not ship ammunition to the factory.
  8. Ship your firearm via U.P.S. or insured Parcel Post. Shipment must be prepaid and addressed to:

    9. MFC
    100 KENNA DRIVE
    NORTH HAVEN, CT 06473
    PHONE: 800-544-8892

2. Minimum Service Charges

If you return a non-warranty firearm to the factory for repair, rebluing, or wood refinishing, use the following list as a guide to estimate repair charges:
NOTE - Prices do not include return postage and handling.

Bolt Action and Autoloading Rimfire Rifles and Bolt Action Shotguns:

  • Labor-Repair (parts extra) - $30.00 and up
  • Bluing - $60.00 and up
  • Wood Refinishing - $40.00 and up

Lever Action Rifles and Autoloading Centerfire Rifles:

  • Labor-Repair (parts extra) - $45.00 and up
  • Bluing - $125.00 and up
  • Wood Refinishing - $65.00 and up

3. Discontinued Models

We can no longer service some discontinued and older models. Models 336 and 39A's that are more than 50 years old and semi auto 22's more than 30 years old cannot be serviced by Marlin. Please write or call the Marlin Service Department with the model and serial number of your firearm if you have any question regarding serviceability.

4. CUSTOM WORK

We do not handle custom work of any kind. Contact a qualified gunsmith for information about customizing.